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We endeavour to provide you with the best quality products, handmade to the highest standard. We truly wish you will be pleased with the item you have ordered from our website. However, if for any reason you are not, please inform us at firstname.lastname@example.org and we will send you a return/exchanges form. We usually answer emails within two working days. Return the product(s) within 7 working days in its original condition along with the completed return/exchanges form to:
C/O Peacheyboo, Horsmanshoad, Pickwell Lane, Bolney, West Sussex, RH17 5RH.
For your own protection, you are strongly advised to obtain proof of posting, when returning goods, whatever the reason for the return. Goods that are returned to us but are lost during transit remain your responsibility. A proof of posting will assist you in tracking any parcel which is reported as lost, damaged, mislayed or otherwise undelivered/undeliverable. if returns do not arrive we cannot process your refund.
Returns and re-delivery of goods is at your expense.
We regret that we are unable to issue refunds and exchanges for the following:
Used or damaged goods if signed for
- Postage and packaging costs
If you wish to cancel an order, please contact us by email email@example.com or call us on +44 (0) 1444 881945 /07738545232 as soon as possible. Unfortunately, we cannot be held responsible for orders that have already been sent out. Refunds will only be processed once the product(s) in question have been returned to us and checked.